Legal Documents
How we collect, use, and protect your personal information at SiriSounds
SiriSounds ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us.
By accessing our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.
We collect several types of information for various purposes to provide and improve our services to you:
Important: We do not store complete payment card information. All payment processing is handled by secure, PCI-compliant third-party payment processors.
We use the collected information for the following purposes:
For users in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the context in which we collect it:
We may share your information in the following circumstances:
| Recipient | Purpose | Data Shared |
|---|---|---|
| Service Providers | Payment processing, hosting, analytics | Contact info, payment info, usage data |
| Radio Service Providers | Billing dispute resolution | Account numbers, billing information |
| Legal Authorities | Legal compliance, fraud prevention | As required by law |
| Business Transfers | Merger, acquisition, sale | All information as necessary |
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Depending on your location, you may have certain rights regarding your personal information:
To exercise these rights, please contact us at privacy@sirisounds.shop. We will respond to your request within 30 days.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
| Data Type | Retention Period |
|---|---|
| Client Account Information | 7 years after account closure |
| Billing Records | 10 years for tax and legal purposes |
| Support Communications | 5 years after last interaction |
| Website Analytics | 26 months |
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers, including:
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Last Updated: January 5, 2026
Effective Date: January 5, 2026
Terms governing your use of SiriSounds premium services
IMPORTANT: These Terms & Conditions constitute a legally binding agreement between you and SiriSounds. By accessing or using our services, you agree to be bound by these terms.
By accessing and using SiriSounds services, website, or client portal, you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.
SiriSounds provides premium radio signal optimization, billing management, and technical support services. Our services include but are not limited to:
To use our services, you must:
To access certain features, you must register for an account. You agree to:
Our services are available under various pricing plans as described on our website. By subscribing to a paid plan, you agree to:
We reserve the right to modify our pricing with 30 days' notice. Price changes will not affect existing subscriptions until the next billing cycle.
While we strive to provide excellent service, you acknowledge that:
All content, features, and functionality available through our services are owned by SiriSounds and are protected by copyright, trademark, and other intellectual property laws. You may not:
You retain ownership of any content you submit through our services. By submitting content, you grant us a license to use, reproduce, and display that content for the purpose of providing our services.
You agree not to use our services to:
We may terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
To the maximum extent permitted by law, SiriSounds shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability for any claim arising from or related to our services shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify and hold harmless SiriSounds, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from:
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law provisions.
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in Toledo, Ohio, in accordance with the rules of the American Arbitration Association.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes through our website or email. Your continued use of our services after changes constitutes acceptance of the new Terms.
For questions about these Terms, contact us:
Last Updated: January 5, 2026
Important limitations and disclosures regarding SiriSounds services
IMPORTANT DISCLAIMER: SiriSounds is an independent service provider and is not affiliated with, endorsed by, or sponsored by SiriusXM, XM Radio, or any specific radio service provider.
SiriSounds operates as an independent third-party service provider. We are not:
References to specific service providers are for descriptive purposes only and do not imply any affiliation, partnership, or endorsement.
Our services are advisory and facilitative in nature. We cannot guarantee specific outcomes due to factors beyond our control, including:
While we strive to provide excellent service, we make no guarantees regarding:
The information provided through our services is for general informational purposes only. While we strive for accuracy, we do not warrant that:
Our services may involve interaction with third-party providers. We are not responsible for:
The information provided through our services should not be considered as:
Testimonials and case studies featured on our website represent individual experiences and may not reflect typical results. Your individual results may vary based on numerous factors.
Our website may contain links to external websites. We are not responsible for:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We are not liable for any modification, suspension, or discontinuance of our services.
If you have questions about this disclaimer or our services, please contact us:
Last Updated: January 5, 2026